Frequently Asked Questions
Everything you need to know about our premium washi tapes and stationery.
What is washi tape and how is it used?
Washi tape is a high-quality decorative masking tape made from traditional Japanese rice paper. It is perfect for journaling, scrapbooking, gift wrapping, and home DIY projects because it is durable yet easy to tear by hand and repositionable on most surfaces.
Does your washi tape leave a sticky residue?
No, one of the best features of our washi tape is that it uses a special low-tack adhesive. This allows you to peel it off and move it without damaging your paper or leaving any sticky residue behind.
How long does shipping take?
We offer worldwide shipping. Orders are typically processed within 2-3 business days. International shipping generally takes 7-15 business days depending on your location and local customs processing.
What is your return policy?
We want you to love your stationery! If you are not satisfied with your purchase, you can return unopened and unused items within 30 days of delivery for a full refund or exchange.
Are the metallic and foil tapes waterproof?
While our tapes are water-resistant and can withstand a light splash, they are made of paper and are not fully waterproof. We recommend keeping them away from heavy moisture to preserve the adhesive and foil finish.
Do you offer bulk or wholesale discounts?
Yes, we offer special pricing for bulk orders and small business owners. Please contact our support team with your requirements to receive a custom quote.